FAQ
Frequently Asked Questions
Common questions from Japanese makers, supermarket buyers and creators.
What does JIAHE Trading Group do?
JIAHE is a U.S. master distributor and wholesaler of Japanese products. We supply East Coast supermarkets directly and work with 10,000+ influencers (900+ long-term partners) to promote products.
How can a Japanese manufacturer work with JIAHE?
Options include exclusive master distribution, regional agency, wholesale purchasing or influencer campaigns. Submit an inquiry on the partners page or call (347) 957-7777.
Which regions do you supply?
Our primary channel is supermarkets on the U.S. East Coast; our headquarters is at 14 Wall Street, New York.
Can every product in the catalog be ordered wholesale?
The catalog shows examples of products we can supply or source. Items, specifications, minimums and pricing are confirmed on inquiry.
How do supermarket buyers order?
Contact us with your store profile and categories; we'll recommend an assortment and send wholesale pricing.
How do influencer campaigns work?
We match suitable creators from our network to produce unboxings, reviews and recommendations, and direct shoppers to supermarkets and online channels.
I'm a creator — can I partner with JIAHE?
Yes. Choose “Influencer / creator partnership” on the contact form and include your channels and audience.
Who handles import compliance?
Before partnering, we confirm FDA, cosmetics and English-labeling requirements with the maker; licensed customs brokers handle clearance.
Can we communicate in Japanese?
Yes. We work in Chinese, English and Japanese, and you can send materials in Japanese.
日本のメーカー様へ ― アメリカ市場への進出を、家禾がご一緒します。
Put your Japanese products in American shopping carts
Whether you are a Japanese manufacturer seeking a U.S. master distributor or a supermarket buyer sourcing Japanese goods, our team will respond within one business day.